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How Natoo Turned Company-Level Sustainability into Certified Product-Level Claims

Case Studies, News, News/PR

Date: March 16, 2026

Overview:

As sustainability expectations within the pet industry increased, Natoo faced a critical challenge: company-level commitments were no longer enough. Retailers and consumers wanted product-level proof supported by credible third-party verification. To meet this demand, Natoo pursued a unified framework to measure product carbon footprints, secure ClimatePartner certification, redesign packaging for recyclability, and offset plastic responsibly.⁴ These initiatives created a scalable climate accountability model built on integrated certification, packaging redesign, and public transparency.

The Challenge:

As of 2022, Natoo had already invested heavily in renewable energy, emissions reduction and conservation, yet lacked a way to translate company level sustainability investments into product-level claims visible on retail shelves and digital marketplaces. Both retailers and consumers increasingly demand product-level proof of climate claims and expect visibility beyond marketing language. The opportunity was to formalize sustainability into a measurable system that connected operations, packaging decisions, and verified reporting, while remaining scalable across markets such as the US.

The Solution

Natoo defined four objectives:

  1. Quantify product carbon footprints.
  2. Secure third-party certification.
  3. Redesign packaging for improved recyclability.
  4. Offset plastic responsibly.

Read the Case Study